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Marketing Team Structure: How To Build a Marketing Team In the Age of AI
April 24, 2026
11 min read

Marketing Team Structure: How To Build a Marketing Team In the Age of AI

Learn how to structure a marketing team in 2026, 9 core roles, 4 organization models, B2B frameworks, and scaling strategies from startup to enterprise. Understand how to build a marketing team in the age of AI

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TL;DR: Marketing Team Structure at a Glance

  • 12 core roles form the foundation: CMO, Marketing Manager, Content Strategist, Graphic Designer, Copywriter, Paid Media Specialist, SEO Specialist, Social Media Manager, Marketing Analyst, Product Marketing Manager, Marketing Operations Manager, and PR & Communications Manager.
  • 4 organizational models to choose from: Functional, Product-Based, Segmented, and Matrix — each suited to different company stages and goals.
  • Scale by stage: Startups need lean generalists; mid-size companies build specialized teams; enterprises run matrixed global structures.
  • B2B teams typically organize around Growth Marketing, Product Marketing, and Brand Marketing functions.
  • Alignment is everything: Open communication, shared KPIs, and cross-functional collaboration separate high-performing teams from siloed ones.

Constructing an impactful marketing team takes more than throwing darts at the board and hoping they stick. Without the right vision, alignment, and capabilities; budgets are burned, time is wasted, and business opportunities slip through the cracks.

We've all been there—the messy marketing scramble, the "spray and pray" campaigns doomed to flop, yielding more frustration than conversions.

What if there was a better way? A framework for a marketing team structure that delights your audiences and activates a torrent of new deals for your business — while adapting to the rapid rise of AI tools reshaping how marketing teams operate.

In this guide, you'll learn how to structure a marketing team in 2026 — including 12 core roles, 4 organizational models, B2B-specific frameworks, AI-era adaptations, and scaling strategies from startup to enterprise.

What is a marketing team structure?

A marketing team structure is the organizational framework that defines the roles, reporting lines, and functional groupings within a marketing department. It determines how team members collaborate, allocate resources, and execute strategies to achieve business objectives. Common structures include functional (grouped by expertise), product-based (organized around product lines), segmented (divided by customer segments), and matrix (combining multiple approaches).

The right marketing team structure depends on your company size, industry, go-to-market strategy, and growth stage. A well-designed structure reduces silos, accelerates execution, and ensures every marketing initiative ladders up to revenue goals.

Marketing team structure: 12 foundational roles

Effective marketing departments run like well-oiled machines, with moving parts working together for optimal performance. At its core, every world-class marketing team requires a combination of visionary, creative, analytical, and execution horsepower — specialized experts to help activate growth.

Here are 12 foundational marketing roles that set organizations up for success — starting with the head of the operation: the CMO.

1. Chief Marketing Officer (CMO)

As the marketing visionary-in-chief, the CMO oversees all strategy and teams. They ensure alignment between marketing objectives and larger business objectives.

Key responsibilities of the CMO include:

  • Developing integrated strategies and yearly marketing plans
  • Leading market and customer research initiatives
  • Establishing brand messaging, positioning, and standards
  • Approving campaigns across different channels and segments
  • Managing budgets and determining resource allocation
  • Hiring and developing leadership for sub-teams
  • Overseeing campaign performance analytics and reporting
"Attending professional events, networking, and joining communities of like-minded professionals will greatly help stay up-to-date on the latest trends and innovations." — Margaux R. International Marketing Officer, Puig

2. Marketing Manager

Marketing managers execute (or manage) strategies outlined by the CMO. They coordinate campaigns across channels such as content, social media, advertising, and events. Marketing managers also supervise teams of writers, designers, and other functions within the marketing department.

Key responsibilities of marketing managers include:

  • Leading launch planning for product and brand campaigns
  • Maintaining content calendars and asset libraries
  • Directing creative brainstorms to flesh out big ideas
  • Monitoring performance analytics across web, social, and advertising
  • Identifying optimization opportunities based on data signals
  • Managing budget tradeoffs and agency relationships

✅ With so many balls in motion, you want marketing managers with exceptional focus, communication, and analytical skills.

3. Content Strategist

Content strategists plan and oversee the creation of optimized content tailored to buyer personas across the sales funnel. This role works closely with writers, designers, and more to execute content campaigns.

Key responsibilities of content managers are:

  • Conducting keyword research to inform content
  • Mapping out content pillars, funnels, and assets
  • Establishing production workflows and approval processes
  • Setting content style guidelines and brand standards
  • Training others on brand voice and best practices
  • Commissioning content from freelancers or agencies

4. Graphic Designer

Images aid memory. This is why using visuals (images, animations, videos, etc) can separate forgettable brands from memorable ones. Graphic designers turn creative concepts into aesthetically pleasing and purposeful art.

Key responsibilities of graphic designers include:

  • Bringing campaign narratives alive through social/web graphics
  • Building immersive microsites and landing pages
  • Curating and maintaining asset libraries and style guides
  • Ensuring visual consistency across regions and languages
  • Mocking up creative concepts quickly based on briefs
  • Incorporating the latest visual trends seamlessly

✅ Gradually train your designer to understand conversion rate optimization—this can be done by watching Hotjar recordings, heatmaps, and overall analytics. You want your designer not just to be someone who creates behind the scenes. Make them a part of the marketing team, giving them the exposure required to understand the entire customer journey.

5. Copywriters

Writers are the voice and narrative-weavers for a brand, using strategic, relevant words to captivate and convert. As master wordsmiths, writers intertwine vocabulary with emotion to spur action across mediums like blogs, emails, ad copies, and more.

Key responsibilities for this role include:

  • Crafting pillar content and blogs to attract and educate
  • Scripting nurture emails and sales outreach templates
  • Testing value prop messaging through ad iterations
  • Producing authentic stories using research and interviews
  • Ensuring brand consistency across regions and campaigns
  • Delivering punchy, error-free copy aligned with guidelines

✅ SaaS businesses like HubSpot have been spending significant resources to create valuable marketing content. This has made them one of the top publishers in this space.

6. Paid Media Specialist

Paid media specialists are masters of precision — using platforms like Google, Meta, and LinkedIn to reach buyers actively searching for solutions. As channel experts, they balance science and art to gain a share of voice and mind.

Key responsibilities for this role include:

  • Managing PPC/social budgets across funnels
  • Creating and optimizing high-converting ads
  • A/B testing creatives, landing pages and audiences
  • Providing performance reports and optimization ideas
  • Developing attribution models that shape decisions
  • Identifying emerging media opportunities to exploit

✅ Exceptional paid specialists level up results using their analytical abilities, creativity, and strategic vision. They stay on top of platform algorithm shifts, new ad formats, privacy changes, and inventory trends—filling testing pipelines with big ideas.

7. SEO Specialist

SEO specialists focus on improving organic search visibility and rankings. They analyze performance data to execute optimization strategies.

Some of the key responsibilities for this role include:

  • Conducting keyword research to reveal user questions
  • Mapping site architectures to user journeys
  • Optimizing page speed and metadata for findability
  • Securing reputable backlinks and citations
  • Monitoring organic KPIs like rankings, traffic, and goals
  • Identifying gaps and incremental optimization opportunities

✅ Beyond technical abilities, stellar SEO specialists use analytics to tell compelling stories. They consult across marketing and product teams—highlighting barriers and solutions to rank higher.

8. Social Media Manager

Social leaders architect communities rooted in relationships and value. They set a north star strategy and then empower teams to nurture advocate and influencer connections through engagement.

Some of the key responsibilities for this role include:

  • Setting social media goals and yearly activation calendars
  • Creating and overseeing engaging social content
  • Identifying key influencers for paid partnerships
  • Analyzing platform algorithms and adjust content accordingly
  • Managing a community coordinator and related agencies
  • Reporting on engagement growth and campaign performance

9. Marketing Analyst

Marketing analysts collect campaign data and identify actionable insights. They partner closely with strategists and media buyers to optimize marketing performance.

Some of the key responsibilities for this role include:

  • Setting up analytics and tag management platforms
  • Building campaign reports and dashboards
  • Conducting multi-touch attribution analysis
  • Identifying quick wins for improved performance
  • Modeling scenarios for budget allocation decisions
  • Communicating insights through presentations and visualization

10. Product Marketing Manager

Product marketing managers bridge the gap between product, sales, and marketing teams. They translate product capabilities into compelling narratives that resonate with target buyers.

Key responsibilities include:

  • Developing product positioning and messaging frameworks
  • Creating sales enablement materials and battle cards
  • Leading product launches and go-to-market strategies
  • Conducting competitive analysis and market research
  • Gathering customer feedback to inform product roadmaps
  • Training sales teams on value propositions and objection handling

11. Marketing Operations Manager

Marketing operations (MOps) managers are the architects behind the systems, processes, and technology that power modern marketing teams. As martech stacks grow more complex, this role has become essential.

Key responsibilities include:

  • Managing the marketing technology stack and integrations
  • Building and maintaining automation workflows
  • Ensuring data quality and governance across platforms
  • Setting up lead scoring and routing processes
  • Optimizing campaign execution and reporting infrastructure
  • Supporting marketing-sales alignment through CRM management

12. PR & Communications Manager

PR and communications managers protect and amplify the brand's public image. They build relationships with media, manage crisis communications, and secure earned media coverage that builds credibility.

Key responsibilities include:

  • Developing media relations strategies and press outreach
  • Writing press releases, thought leadership pieces, and executive communications
  • Managing crisis communication plans and rapid response
  • Coordinating with influencers and industry analysts
  • Monitoring brand mentions and managing reputation
  • Supporting executive visibility and speaker placements

✅ As your marketing team matures, these three roles become critical differentiators. Product marketing ensures you're selling the right story, marketing ops ensures your engine runs efficiently, and PR builds the trust that makes every other channel more effective.

Now, let's explore how to grow teams sustainably over time.

How to scale your marketing team

There is no one-size-fits-all approach to structuring marketing teams. Every business requires a different mix of skill sets—something that the founders of the company need to identify accounting for their product, the condition of the existing market, and multiple other factors.

Here is an overview of common team structures matched to business size and scale:

Early Stage Startups (1-20 Employees)

In the beginning, founders and early hires wear multiple hats. Budgets are tight, so by necessity, the team structure is lean.

Marketing roles may include:

  • Founder setting strategy and managing campaigns
  • Freelance designer and writer supporting content
  • Entry-level coordinator supporting social media
  • Outsourced web development help

The focus is on testing ideas quickly through campaigns and measuring results. Data informs where to double down on traction.

Let's consider Zenkit, a startup selling project management software, as an example. As a Founding Marketer at Zenkit, Eva shapes strategy, creates content, analyzes web data and allocates ad budget herself. She taps freelance designers and outsources lead generation assistance, testing channel ideas and driving conversions.

Mid-size Business (20-200 Employees)

As mid-size companies mature, dedicated marketing roles take shape. With multiple product lines, regional expansion, and enterprise deals in motion - specialized experts coordinate growth initiatives.

Marketing roles grow to include:

  • CMO setting vision and leading managers
  • Content and social media managers executing campaigns
  • Expanded content team inclusive of writers and designers
  • Formal paid media roles emerging
  • Email marketing coordinator driving engagement
  • Outsourced PR agency to support earned media

The focus expands to brand building, audience nurturing and sales conversions.

With Series A funding secured, Zenkit builds out its marketing team. New Marketing Manager Joanie spearheads content and social efforts. Two dedicated content marketers join, along with an email coordinator. Zenkit's CEO retains a digital agency that now aggressively runs its paid search and nurture campaigns.

Enterprise Businesses (500+ Employees)

At large enterprises, global scale and matrixed organizational structures necessitate further specialization. With regional segmentation, centralized leadership drives branding consistency and governance standards.

Marketing roles grow to include:

  • Global CMO setting vision and leading VPs
  • Regional marketing VPs localizing efforts
  • Specialized department focus like digital, brand, campaign creative, and analytics
  • Hub-and-spoke team structure with a corporate-leading strategy for regional execution
  • Integrated martech stack enabling automation and workflow
  • Dedicated sales enablement and product marketing teams

The focus turns to brand unity, operational excellence, and entering new markets.

After international expansion and ten years of rapid growth, Zenkit decides to go public. Their Global CMO realigns regional directors and constructs Centers of Excellence around analytics, creative, SEO, and tech integrations—consolidating previously disjointed efforts. Regional teams maintain flexibility to customize messaging and campaigns based on local personas and behaviors.

While every company's journey is unique, these benchmarks provide a blueprint. As teams scale, maintain open roles that give structure and the flexibility to pivot.

4 types of marketing team structures

Beyond individual roles, how you organize your marketing team matters just as much as who's on it. Here are four common organizational models:

1. Functional Structure

Teams are grouped by expertise — content, paid media, SEO, analytics, etc. Each function reports to a department head. This model works best for large organizations with distinct marketing functions, offering clear reporting lines and efficient resource allocation.

2. Product-Based Structure

Marketing efforts are organized around specific products or product lines. Each product gets a dedicated marketing team responsible for positioning, launches, and campaigns. Ideal for companies with a diverse product portfolio that need tailored messaging for each offering.

3. Segmented Structure

Teams are divided by customer segment — B2B vs. B2C, enterprise vs. SMB, or by industry vertical. This allows for highly targeted campaigns and deep understanding of segment-specific needs. Best for companies serving multiple distinct buyer personas.

4. Matrix Structure

Combines functional and product-based approaches, with team members reporting to both a functional manager and a product/segment lead. This enables cross-functional collaboration and is ideal for companies navigating complex marketing landscapes with multiple product lines and customer segments.

Which structure is right for you? Most growing companies start with a functional structure and evolve toward a matrix or segmented model as they scale. The key is matching your structure to your go-to-market motion and business complexity.

B2B marketing team structure

B2B marketing teams face unique challenges — longer sales cycles, multiple decision-makers, and the need to align closely with sales. While the core roles remain the same, B2B teams typically organize around three major functions:

Growth Marketing

Focused on pipeline generation and revenue. This team owns demand generation campaigns, paid media, SEO, email nurture sequences, and conversion rate optimization. The growth marketing team is measured on MQLs, SQLs, pipeline influenced, and cost per acquisition.

Product Marketing

The bridge between product, sales, and marketing. Product marketers own positioning, messaging, competitive intelligence, sales enablement materials, and product launches. They ensure the sales team has the right narratives and battle cards to close deals.

Brand Marketing

Responsible for brand awareness, thought leadership, PR, events, and community building. Brand marketing creates the trust and credibility that makes demand generation campaigns more effective. This function becomes increasingly important as companies scale past the early-stage growth phase.

B2B SaaS tip: Consider your go-to-market motion when structuring your team. Product-led growth (PLG) companies may need more product marketing and self-serve content, while sales-led organizations benefit from heavier investment in demand generation and sales enablement.

Marketing team structure examples by company size

Here's what a typical marketing team looks like at each stage of growth:

Startup marketing team (1-20 employees)

Team size: 1-3 people

  • Founding Marketer / Head of Marketing (strategy + execution)
  • Freelance Content Writer
  • Freelance Designer
  • Outsourced: SEO, paid media, web development

Structure: Flat. Everyone reports to the founder or Head of Marketing. Focus on testing channels and finding product-market fit messaging.

Mid-size marketing team (20-200 employees)

Team size: 5-15 people

  • CMO / VP Marketing
  • Content Marketing Manager → 2 Content Writers, 1 Designer
  • Demand Generation Manager → Paid Media Specialist, Email Marketing Coordinator
  • Product Marketing Manager
  • Marketing Analyst
  • Outsourced: PR agency, supplemental design

Structure: Functional. Specialized roles emerge with clear reporting lines. Focus shifts to brand building and pipeline generation.

Enterprise marketing team (500+ employees)

Team size: 50+ people

  • Global CMO
  • VP Brand Marketing → Brand Managers, Creative Director, Design Team, PR/Comms
  • VP Growth Marketing → Demand Gen, Paid Media, SEO, Marketing Ops, Email
  • VP Product Marketing → PMMs by product line, Competitive Intelligence
  • VP Marketing Analytics → Data Analysts, Attribution Specialists
  • Regional Marketing Directors (EMEA, APAC, Americas)

Structure: Matrix. Combines functional expertise with product/regional alignment. Focus on operational excellence and global consistency.

How to ensure marketing alignment

Great teams function as one—united by shared vision, seamless communication, and collaborative norms. But often, misalignment creeps in. Silos form, productivity drops, and innovation stalls.

If you want to prevent that from happening, here are a few ideas.

"Involve your people, listen to them, motivate them, reward them, and create unity in all interactions. My experience has always taught me that success follows when you have a passion for people's success." — Suneeta Motala, CMO of SBM Bank Mauritius

1. Encourage Open Communication

Improving team alignment starts by nurturing open flows of communication.

  • Host regular meetings for status updates from each team
  • Use Slack or Microsoft Teams for real-time collaboration
  • Send out monthly newsletters highlighting big wins and key learnings
  • Celebrate outstanding work publicly with rewards and recognition

2. Support Continual Learning

Leaders should also focus on cultivating continual learning.

  • Create mentorship programs between senior and junior staff
  • Encourage attendance at conferences and workshops
  • Offer tuition reimbursement or learning stipends
  • Accommodate stretch assignments and lateral moves for professional growth

3. Break Down Silos with Tools and Data

Take advantage of the many collaboration tools available to encourage people to join in conversations and share insights with other team members.

  • Build custom dashboards with data visualization from multiple departments
  • Automate repetitive tasks through marketing automation
  • Set up alert channels through tools like Slack or Teams
  • Share insights broadly by distributing annotated charts

It does take time to build these habits into the team, but the idea isn't to change in a single day—but to implement a mindset of growth and sharing throughout the team.

Building a marketing team in the age of AI

AI is reshaping how marketing teams operate, what roles are needed, and how work gets done. Here's how modern teams are adapting their structure for the AI era:

Emerging AI-influenced roles

  • AI/Prompt Specialist: Manages AI tools across content creation, campaign optimization, and data analysis. Ensures brand consistency in AI-generated outputs.
  • Marketing Technologist: Bridges the gap between marketing strategy and AI-powered tools. Evaluates, implements, and optimizes AI solutions within the martech stack.
  • Data & Automation Engineer: Builds and maintains the data pipelines and automation workflows that feed AI systems and enable personalization at scale.

How AI changes existing roles

  • Content teams shift from pure creation to editing, prompting, and curating AI-generated drafts — focusing on strategy and brand voice rather than volume.
  • Paid media specialists spend less time on manual bid adjustments and more on creative strategy as AI handles optimization.
  • Marketing analysts move from data pulling to insight generation as AI automates reporting and surfaces anomalies.
  • SEO specialists now optimize for AI search engines (like ChatGPT, Perplexity) in addition to traditional Google — a practice known as Answer Engine Optimization (AEO).

Structuring for AI adoption

The most effective AI-era marketing teams aren't replacing people with tools — they're restructuring to multiply human impact. Key principles:

  • Centralize AI tool access through marketing operations to avoid fragmentation
  • Invest in training every team member on AI fundamentals, not just specialists
  • Create feedback loops between AI outputs and human expertise to continuously improve quality
  • Reallocate time saved by AI automation toward strategy, creativity, and customer understanding

Measuring Marketing Team Performance with KPIs

They say you can't grow what you don't measure. Key performance indicators (KPIs) help focus teams on a singular goal and compel them to take action in the right direction.

Marketing leaders should track both quantitative and qualitative performance metrics.

Analytics dashboard showing website sessions by country, top landing pages, and campaign performance

Quantitative Marketing Metrics

From a bird's eye view, these go

  • Pipeline influenced: Directly attributed sales driven by marketing campaigns
  • Cost per lead: Total sales generated divided by total leads
  • Email engagement: Open, clickthrough, and conversion rates
  • Social media engagement: Follower growth and interaction rate
  • Web traffic: Total visits, unique visitors, and page views

Qualitative Marketing Metrics

  • Brand awareness: aided and unaided recall—surveys, increased branded search volumes, etc.
  • Brand sentiment: Positive and negative mentions via social listening
  • Audience insights: Feedback, testimonials, reviews
  • Campaign resonance: Recall, favorite asset types

What real marketers say about team structure

Theory is one thing — here's what marketing professionals are actually saying about structuring their teams:

On avoiding top-down control:

"Build a top level, service-oriented team that has a mandate to operate in support of your brands, do not allow a dictatorship emerge." — r/marketing

On marketing's role in early-stage companies:

"While Sales is well-understood, marketing always gets the short end of the stick. But it is THE PROBLEM that plagues most early-stage companies." — r/Entrepreneur

Key themes from community discussions:

  • Start lean, hire specialists later: Most successful teams start with generalists who can wear multiple hats, then add specialists as revenue grows.
  • Cross-functional beats siloed: Teams that collaborate across content, paid, and analytics consistently outperform those working in isolation.
  • Consider fractional roles: Fractional CMOs and outsourced agencies are increasingly popular for startups that need strategic guidance without the full-time commitment.
  • Align with sales early: The most common regret is not building marketing-sales alignment into the team structure from day one.

Frequently asked questions about marketing team structure

Q1. What is the ideal marketing team size?

There's no universal ideal size. Startups often operate with 1-3 marketers wearing multiple hats. Mid-size companies (20-200 employees) typically have 5-15 dedicated marketing staff. Enterprise organizations may have 50+ marketers across specialized departments. The right size depends on your revenue targets, growth stage, and how much you outsource to agencies or freelancers.

Q2. What is the 70/20/10 rule in marketing?

The 70/20/10 rule is a budget and resource allocation framework: spend 70% on proven strategies that reliably drive results, 20% on emerging tactics with strong potential, and 10% on experimental ideas. This helps marketing teams balance reliable performance with innovation and avoids over-investing in unproven channels.

Q3. What is the difference between a functional and matrix marketing structure?

A functional structure groups teams by expertise (content, paid media, SEO), with each reporting to a department head. A matrix structure adds a second reporting line — team members report to both a functional leader and a product or segment leader. Functional is simpler and suits smaller teams; matrix enables cross-functional collaboration but adds complexity.

Q4. How do you structure a marketing team for a startup?

Start with a marketing generalist or founding marketer who can set strategy and execute across channels. Add a freelance designer and content writer. As you find traction, hire a dedicated demand generation specialist and a content marketer. Avoid over-specializing too early — flexibility matters more than perfect structure at this stage.

Q5. What roles should a B2B SaaS marketing team have?

At minimum, a B2B SaaS team needs: a marketing leader (VP or Director), a content marketer, a demand generation specialist, and a product marketer. As the team scales, add an SEO specialist, a marketing operations manager, a paid media specialist, and a marketing analyst. Align the team around your go-to-market motion — product-led growth requires different emphasis than sales-led.

Boost your marketing team performance with Factors

As marketing teams grow and adopt more tools, data silos become the biggest obstacle to alignment. Different team members — from demand gen to product marketing to analytics — end up working from different dashboards with different data.

Factors.ai solves this by unifying your marketing data into a single source of truth.

How Factors supports every role in your marketing team:

  • For Marketing Leaders: Track pipeline influenced and multi-touch attribution across all channels on one dashboard
  • For Demand Gen & Paid Media: Identify which campaigns drive qualified pipeline, not just clicks
  • For Content & SEO: See which content drives engagement from target accounts
  • For Marketing Ops: Automate data flows with 200+ integrations and eliminate manual reporting
  • For the Whole Team: Account-level insights that connect anonymous website visitors to the companies and industries they represent

Leading enterprise brands optimize up to 30% faster powered by Factors' analytics precision.

"Factors stands out from other alternatives. We saw a 34% improvement in conversation rates within the first year." — Gowthami, Performance marketer, Klenty

Stop flying blind and start seeing the big picture. Schedule a demo today to experience how Factors empowers every role in your marketing team.

Bottom line: How to build an effective marketing team structure

Building a high-performing marketing team in 2026 requires balancing specialization with agility. Here's what matters most:

  • Start with the right foundation: 12 core roles — from CMO to Marketing Operations — form the backbone of any marketing team. Not every company needs all 12 from day one, but understanding the full picture helps you hire strategically.
  • Choose the right organizational model: Functional, product-based, segmented, or matrix — your structure should match your go-to-market motion, company size, and growth stage.
  • Adapt for B2B: B2B teams benefit from organizing around growth marketing, product marketing, and brand marketing functions that align directly with pipeline and revenue goals.
  • Embrace AI: The most competitive teams are restructuring around AI — not replacing people, but multiplying human impact through smarter tools and workflows.
  • Align relentlessly: Open communication, shared KPIs, and cross-functional collaboration separate high-performing marketing teams from siloed ones.
  • Measure what matters: Track both quantitative metrics (pipeline influenced, cost per lead) and qualitative signals (brand sentiment, campaign resonance) to continuously optimize team performance.
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